Someone may already be the Owner of the lock. 2. I have a 916 myself and that’s all I had to do. ... 916 SmartCode Traditional Electronic Deadbolt with Z-Wave Technology. I appreciate both you guys responding so quick! In our lab we once had an issue where the hub had pairing issues and kept acting up with connection issues. Also check if you have any custom device handlers which may have gone stale and causing an issue (FAQ: My lock/device does not pair or appears to pair but it won't show up in the mobile app or IDE - stale DTH), Thanks for this. I have tried having the locks both locked and unlocked while pairing. These instructions apply to the following Z-Wave locks: I don’t, but I did have some weird functionality when the lock paired, but was paired from too far away. I am pairing within a foot of the v2 hub. 912 SmartCode Electronic Tustin Lever with Z-Wave Technology. SmartCode 916 Touchscreen (ZigBee) Smart Lock. I'm not sure the exact model, but it's a Kwikset lock; inside it says something about "Home Connect". This is helpful if you are adding multiple locks so that you can distinguish each unique lock … We decided a few weeks ago to add a smart lock, purchasing the Kwikset SmartCode 916 deadbolt. Wait for the system to find your Lock and add it to your account, … Notes. The 916 is described as being the same as the 914, just better looking. available on the SmartCode 916 product page online at www.kwikset.com. Pair the door lock using the ClareHome app. 1 23 4 Switches ON OFF Status LED F Switches, Status LED Colors, and System Alerts Manual Door Handing User Codes Requirements Each user code must be a unique code If the turnpiece does not align with the torque blade, rotate the turnpiece 180° clockwise (you will need to use force when rotating the turnpiece, and you will hear it click). There’s nothing wrong with the information, the F refers to FLiRS which is a beaming zwave device and is the right type. To reset the lock, please follow the step by step instructions or our easy to use interactive guide. This lock connects to a Z-Wave hub or alarm system. Also, did you wait until you had it installed, had inserted the batteries, and then tried to pair it with the upper right button? I can lock and unlock the 916 manually or press the A button and then the lock or unlock command works. Took a few tries. Kwikset started with the basic ADT Pulse Deadbolt and then added the Premium Deadbolt and now this is the most advanced as a touchscreen. Explore a world of innovations. How To Install the Kwikset SmartCode 916 Smart Lock - YouTube I don’t know what else I can do. If the rebooting the hub didn’t help but it’s working with the other hub then I suspect it’s a hub chip issue or a network issue (latency). Kwikset 1-866-863-6584 www.kwikset.com *Beeping sound will only be heard if switch #3 is on. I ordered some zwave (not plus) ones off of eBay for half the price. Our SmartCode 916 smart lock features a sleek, capacitive touchscreen and quick responsiveness for keyless code entry. A day or two later I wanted logs to review so without moving the Hub, I went and started a pairing. Re-name the lock in your system. Thank you all VERY MUCH! Finally decided to move it to a different port and it started working fine. Couple have been a bad connection or a bad Ethernet wire (we also changed the wire) or a bad port. Anyone have this working and if so do you have any suggestions? Try to reboot your router and see if that helps or move the hub to a different port if possible on your router. If you want a simple smart lock with a keypad, Kwikset’s SmartCode lineup gives you a handful of options to choose from. You might want to contact support Kwikset 99160-021 SmartCode 916 Traditional Smart Touchscreen Deadbolt Door Lock with SmartKey Security and Z-Wave Plus, Venetian Bronze 4.0 out of 5 stars 722 $200.97 $ 200 . Your existing Wi-Fi router and an internet connection brings the ultimate in security and convenience right to your fingertips. Apparently the Kwickset subscribes to that logic while my Yale does not. It says Z-Wave. Exclude it, and then pair it. I cannot pair my Kwikset SMARTCODE916. or move the hub to a different port if possible on your router. Follow the system instructions to begin. This was confirmed by support. Kwikset SmartCode 912 Lever Door ... @sidjohn1 I moved my smartthings hub about 5 feet away. Use the general exclude mode first, then add the lock. Paired a wall outlet next to the door so it is in range. Has anyone managed to get it paired with Smarthings? So I have a kwickset 916. I'm guessing Kwikset is not waking up to accept a command. Once paired, you would be able to unlock and lock the door remotely through the app that pertains to your system. Due to the COVID-19 crisis, shipping carriers are seeing an increase in volume and your order may take an additional 24-48 hours to process. Hi, we recently purchased our Abode system and have been very happy with it. Did you exclude the lock first? Pairing and removing the Kwikset with ClareHome. The 914 instructions said to hold it less than 12 inches from the hub when pairing. I have it connected to the ethernet cable I use for my TV. The Kwikset Home. Do you have that problem? I paired the lock with the Samsung SmartThings Hub. I have tried excluding and adding them back in. Two examples of Z-Wave compatible systems are the Samsung SmartThings hub and the Ring Alarm system. Although they will pair I am seeing wrong status, inability to control the locks, and in the IDE " ZWAVE_S0_FAILED". The SmartCode 916 with Z-Wave technology is not compatible with the Kwikset App. My guess is that it's a 910 lock. Make sure the Wink Hub / Wink Hub 2 is blinking a blue light, then tap the "B" button on the lock to pair (the button in the upper-left corner under the battery casing). 180° Perform the door handing process once the lock is fully installed. I tried a support ticket but they ended up saying it’s not tested device and maybe the community can help. What does that do? I held it closer.. touching pretty much.. pair, not secure. If it still fails maybe @Kianoosh_Karami could provide additional troubleshooting steps. Rated 5.00 out of 5 based on 1 customer rating (1 customer review) $ 299.00. I have a Kwikset 914 & 916 and noticing that they seem to lose communication with Hubitat. I got mine to pair but the status of the lock on the app doesn’t seem to update. A Mastercode is used to add and delete user codes, but it cannot unlock the door (unless the same code is programmed as a user code, though this is not recommended). If the hub is lest than a few feet away you can also try a general device exclude then try pairing again. Oh, I’m not sure if the 916 pairs like the 910, but I paired it as a Z-Wave, not Zigbee (there were different ways to pair each type listed on the back of the instructions). Was the hub right next to the lock when pairing? The SMARTCODE 916 Z-WAVE TOUCHSCREEN CONTEMPORARY IRON BLACK SINGLE CYLINDER ELECTRONIC DEADBOLT WITH SMARTKEY SECURITY by Kwikset has new technology as well as a new look. Oddly I have a v1 hub at another location on the same account and I am able to successfully pair with that hub. For 914 or 916 Locks, tap the A button four times, then tap Continue. Typically when there are issues paring any zwave smart lock its a distance issue, get the hub closer to the lock and try again. Whoops, @sidjohn1 mentioned that already and I somehow missed that. I tried a support ticket but they ended up saying it’s not tested device and maybe the community can help. Thanks! Lock and unlock, manage user codes, view lock activity, receive lock notifications and much more. I have my fingers crossed. This is the ADT Pulse Touchscreen Deadbolt made by Kwikset. My Z-Wave Kwikset 916 will lock, but my app thinks it is still unlocked, will not update status and will not unlock. Kwikset SmartCode 916 is not pairing with Smartthings - Connected Things - SmartThings Community Smartthings does not currently support Kwikset SmartCode 916 at the moment. 1. The specs and internals look the same. I have tried deleting, excluding, re-adding with no success. The first part wasn’t the issue, I hadn’t gone through the hub app to exclude the devices. It is not enabled by default. 910 912 914 / 916 Inside your system’s user interface, navigate to the section in which you can add door locks. I have 2 “dumb” kwikset 913 locks that I bought a long time ago. We recommend that you pair the lock with the ClareHome Z-Wave controller before installing it in the door. 97 I don’t know if that’s specific to smoke sensors but my raw description for the lock looks like this: zw:F type:4003 mfr:0090 prod:0003 model:0436 ver:0.00 zwv:0.00 lib:00 cc:5E,72,5A,98,73,7A role:07 ff:8300 ui:8300. I am pairing within a foot of the v2 hub. Oddly I have a v1 hub at another location on the same account and I am able to successfully pair with that hub. Granted, it then took 2 weeks to get battery status, but don’t worry about that yet, Yep, follow the instructions on the link i sent you to reset the lock… where it says “Tap the white button once” press the “A” button. When I got it, I assumed it would and held it close. I’ve never seen that suggestion before. If it is not already on, simply tap the on-off switch to turn it on. ©2014 Kwikset Corporation 4970 / 01 4 / 11 Technical upport 1-86-83-6584 www.kwikset.com 3 Finishes. I will take a look at your link, thank you. Ended up having to log out and log back into SmartThings App. 09/13/2016-Important message to Kevo 1st Gen and 2nd Gen owners regarding iOS 10 Kwikset SmartCode 910 Series Deadbolt (Traditional) I would be surprised if it really won’t pair. Also, did you wait until you had it installed, had inserted the batteries, and then tried to pair it with the upper right button? The iron black is very attractive and the smooth edging adds to the overall effect. @sidjohn1 that worked! ‎With the Kwikset app, control your Kwikset Halo and Aura smart locks directly from your iPhone. I paired my Kwikset 910 last night. Lock and unlock your door; manage and schedule user access; view lock activity history to see who came and went; and get the latest software versions to keep your lock up-to-date with the latest feat… The Mastercode must be 4-8 digits. Here are the instructions: http://s7d5.scene7.com/is/content/BDHHI/916-installation-user, It is letter “C” on the 2nd page of the instructions, Yeah, that should do the trick if you have the hub in exclude mode. Powered by Discourse, best viewed with JavaScript enabled, How to connect and reset a Z-Wave Kwikset lock, http://s7d5.scene7.com/is/content/BDHHI/916-installation-user. Here’s how to install and set them up. I don’t have any custom lock device handlers. Life Experiences. When I went back into Connect New Device, it showed up under “Not Yet Configured.”. You can try to exclude the device and attempt to include it again and check to see if Security Level has changed. Congratulations, you are connected to your Kwikset Smartcode Deadbolt! I recently bought “Home Connect Lock Module, Rf Z-Wave Plus 500 Series Chip REV 3.8 for Kwikset Models 909, 910, 911, 912, 913, 914 (Z-Wave Plus)” to be able to control them with Smartthings. The Wink Hub / Wink Hub 2 should emit a long flash of green light to indicate successful pairing. networkSecurityLevel: ZWAVE_S0_FAILED suggests that the device has failed to establish S0 connection with the hub. It would pair, but not securely. i.e. I gave up and did other stuff. ADT Pulse Touchscreen Deadbolt 916 Kwikset Smartcode. If not, please ping me with your Hub ID and node ID and we can take a look to see what went wrong. The 914 has a zwave plus board. The second hub right next to it was just fine. It has the home connect lock module; it looks exactly like this one. Ensure that Bluetooth is on, as indicated by a small icon on the upper right corner of the smart device screen. I have tried having the locks both locked and unlocked while pairing. Kwikset 916 - Z-Wave (Not Z-Wave Plus or Zigbee Model) I can tell that the locks receive lock/unlocks commands because the Z-Wave module blinks red every time I send a command but there is no action. its a type "Device" so I go into the device settings and change the type to generic zigbee lock, but nothing works and nothing shows up … You must be within 6 feet of the controller for the lock to pair. Trying to tackle this one tonight if possible. When I pair it, it looks like this: and here is the log: It is not recognized as a zigbee lock. Your information looks good. I gave up and returned the modules. RELATED: Are Smart Locks Secure? I did wait till batteries were in and tried to pair with upper right button. Issues pairing with Kwikset SmartCode 916 deadbolt. Once installed and paired with Echo Plus, homeowners can ask Alexa to lock or unlock their Kwikset smart lock, and check the lock status. Security on the outside, convenience on the inside. @dignifiedb, I will try logging out and back into the app. Thanks for the help. Those instructions were what I needed. Verify that sharing is turned on for the Kevo app. Once your lock is installed, you have downloaded the Kevo app from the App Store onto your smart device, your account is set up, and your Bluetooth is on, you … Shows unknown. Powered by Discourse, best viewed with JavaScript enabled, FAQ: My lock/device does not pair or appears to pair but it won't show up in the mobile app or IDE - stale DTH, Having An Issue With networkSecurityLevel: ZWAVE_S0_FAILED. In depth review of the Kwikset SmartCode 916 Touchscreen smartlock. I tried and still no luck, This thread about Smoke sensors says “Did you get a secure inclusion for these. zw:Ls at the beginning of the raw description for the device in the IDE?”. For updated information, see our response to COVID-19. 1. Followed the steps and have also hard reset the lock. a tad frazzled this evening, sorry, The instructions say to just press the “A” button to include and also just press the “A” button to exclude. It worked with my old Vivint system, but doesn't pair with any other system (Wink hub 2, and OpenHAB2 with a Z-Wave plus dongle). I have tried adding by just finding a new device and then adding it specifically as a lock. Kwikset SmartCode 910 Series Deadbolt (Contemporary) 2. With the Kwikset app and your smartphone, you can manage your lock from anywhere. Zooz Zen26.. security failed? The door lock is configurable using the ClareHome app and FusionPro. Devices & Integrations For 910 or 912 Locks, tap the left button four times, then tap Continue. Oh, I’m not sure if the 916 pairs like the 910, but I paired it as a Z-Wave, not Zigbee (there were different ways to pair each type listed on the back of the instructions). I can push the A link button and then the lock starts working. 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